If you are within Amazon’s 30 Day Return Policy, we encourage you to reach out to Amazon directly. They have an excellent Customer Service team and will definitely make sure you are taken care of.
If your order is outside of Amazon’s 30 Day Return Policy, and within our 90 Day Return Policy, reach out to our Customer Support team and we will take you through the process of returning the product to us.
Please note, the cost for returning an item is the responsibility of the customer.
For further details regarding our return policy, please refer to our Shipping & Returns page.