If you need to return an item, visit our Order Lookup page and complete the Return Request form.
If you would like to request a return label for a flat fee of $7.50, choose a reason that includes "w/ Return Label Provided."
Return labels are not provided for replacements/exchanges.
Once you have filled out your information, an email will be sent to you with return instructions and a Return Authorization number (RA#). Write this RA# in big letters on the outside of the package and ship the product back to us.
Make a record of your return tracking information in case for any reason your return should go missing. The easiest way to do this is to take a picture of the return label with your phone.
Once your package has returned to our warehouse, a refund or exchange will be processed based on your request, and an email notification will be sent upon completion.