If you attempted to place an order and received an error that the billing address was incorrect, this attempt will show on your bank statement as a "pending transaction." These transactions typically clear within 1-5 business days depending on your bank.
Articles in this section
- Where are you located?
- What are your normal business hours?
- Do you have a store I can visit? Or is it all online? How do I know if the product I want is there?
- There are multiple charges showing on my account but I didn’t receive an order number. What do I do?
- How do I find out about discounts or deals that are running?
- I have more than one discount code I want to use. How do I do that?
- How do I leave feedback/provide a suggestion?
- How do I adjust the jump rope?
- What are the dimensions of the phone case?